Frequently asked questions

It depends on whether you have a paid plan active. If you subscribed to a paid plan during or before the trial, that plan simply continues as normal — nothing changes. If you have no paid plan at the end of the trial, your account moves to the free plan. Either way, all your data — menus, photos, and settings — stays intact.

Yes. You can upgrade, downgrade, or cancel from your account settings at any time. Changes take effect immediately.

Each physical address — restaurant, café, bar, or branch — counts as one location. If you run multiple venues or branches under the same brand, each one is a separate location.

Product videos are short clips you can attach to any item on your menu. They loop silently and are limited to 15 seconds — just enough to show a dish being plated, a drink being poured, or a dessert being finished. They give guests a feel for what they are ordering without any distraction.

No. You can upload your video as-is and we handle the rest. Menulify automatically takes the first 15 seconds, removes the sound, and prepares the clip for your menu. Videos loop silently on the public menu, designed to show the dish in action — a sizzling plate, a poured drink, a finishing touch — without being disruptive to guests.

If you already have a printed or digital menu, you can upload a photo of it and Menulify will read the content and pre-fill your menu structure — sections, dishes, and descriptions. You review and adjust everything before publishing. It is a shortcut to get started, not a one-click replacement for your own review.

Yes. Any product can have multiple variants — for example Small, Medium, and Large, or different cuts of a steak, or a cocktail available with or without alcohol. Each variant has its own name and price, so guests can see exactly what they are choosing and what each option costs. Variants are per-product and completely optional.

Yes. You can add a list of extras to any product — additional toppings, sides, sauces, or any other option. Each add-on can have its own price if it costs extra, or no price if it is included at no charge. You can group add-ons into named groups (for example "Choose a sauce" and "Extra toppings") to keep things organised. Add-ons are per-product and completely optional.

You can mark any dish as unavailable without deleting it from your menu. Guests will see the item greyed out or hidden depending on your settings. Useful for daily specials, seasonal dishes, or items that run out — you can switch them back on in seconds.

Featured products are items you want to highlight on a menu — your signature dish, today's special, a seasonal cocktail, or anything you want guests to notice first. They appear in a dedicated section at the very top of the menu, before the regular sections, displayed as a visual card gallery. On a phone they scroll horizontally; on a larger screen they lay out as a grid. Each menu has its own featured section with its own title (you can call it "Chef's picks", "Specials", "Not to miss" — whatever fits). Only items you explicitly mark as featured appear there, so you stay in full control of what gets the spotlight.

Not necessarily — one well-organised menu can cover everything. But many venues prefer to keep things separate, and there are good reasons for it. A wine list deserves its own space, not buried between starters and mains. A dessert menu feels more special when it arrives at the right moment, not sitting at the top of the page from the start. Some venues run a lunch menu that has nothing to do with dinner. Others want a separate drinks menu that bartenders can update without touching the food. Multiple menus also mean multiple QR codes — so you can point a table QR to the food menu and a bar QR straight to drinks. It is entirely up to you.

Menulify can suggest translations for your menu items. Full-menu translation quickly creates translations for your entire menu — helpful during setup or when you make bigger menu updates. Product-level translation updates a single product without touching the rest — ideal for day-to-day changes. All translations can be reviewed and adjusted before publishing. We do our best to create accurate translations, but some wording may need manual adjustments.

Yes. When a guest browses the menu in a translated language, each dish shows the translated name prominently and the original venue-language name just below it in smaller text. So a guest using an English version of a French menu will see "Homemade Lemonade" as the main name and "Citronnade maison" underneath. If the guest shows their order list to a staff member, the staff can immediately recognise the original names — no confusion, no pointing at a screen and hoping for the best.

The order basket lets guests build their order while they browse the menu — adding dishes for themselves or for everyone at the table. When a staff member comes to take the order, guests simply show the basket instead of trying to remember everything they wanted. It makes the ordering moment faster, less stressful, and easier to review on both sides. Available on the Pro plan.

Accepting orders without a staff member in the loop opens the door to fake or accidental orders — wrong tables, duplicate requests, or items that were never meant seriously. For a busy venue, that kind of confusion can derail an entire service. Beyond that, every venue uses different order management software, point-of-sale systems, and workflows — there is no single integration that works everywhere. The basket keeps the value (a clear, reviewed list ready when staff arrives) without the operational risk.

Each QR code links directly to one of your menus. Print or display it at a table, counter, or entrance so guests can open your menu instantly on their phone — no app needed.

No. The manager interface is designed for restaurant owners and staff, not developers. If you can use a smartphone, you can build and publish your menu.

Photos are for inspiration and presentation. Dishes may vary slightly in appearance, portion size, or presentation. You are responsible for ensuring your menu content is accurate and up to date.